First Touch Payment Solutions prides itself on it’s “Best In-Class” customer service and support. Our support team is standing by waiting to assist you on any issues. Our experience, product knowledge and problem resolution are woven into First Touch Payment Solution’s DNA.

Main Day

901-492-1163

Monday – Friday

8 AM – 5 PM Central Time (CST) 

Main, 24/7

901-492-1163

Severity 1 problems during non-business hours. A Red Carpet Software application analyst will be paged and will return calls within 1 hour.

Red Carpet Software/Remote Deposit Capture/

901-492-1491

Monday – Friday

8 AM – 5 PM Central Time (CST)

Download Customer Guidelines Document